Customer Experience | Consulting

Bridging business and IT to drive transformation

Leveraging strategic business consulting and cutting-edge technology, we transform your operations to drive service excellence. Our holistic approach not only enhances Customer Experience but also optimises Employee Experience, blending these key elements to revolutionise your business operations.

Build Better CX Now

More than 150 customers and counting

With a track record of supporting over 150 customers, and over 300 projects delivered, we have established ourselves as a trusted partner for organisations seeking to embark on a successful digital transformation journey.

Our expert consultants will guide you to build seamless customer journeys, while optimising your business operations with the latest technologies.

Experience the Difference with Activeo APAC

The journey to become a smart and digitally-enabled NUHS Assistance Centre

Discover how National University Health System (NUHS) transformed its contact centre operations to improve efficiency and user experience.

Business and Tech consulting for modern enterprises

Building a modern enterprise with seamless customer experiences (CX) requires more than just an IT solution. It takes expert consulting know-how to tailor the solution to fit your unique business needs.

By partnering with us, you can benefit from strategic insights, advanced technological expertise, and industry knowledge, resulting in improved performance, cost and time efficiency, and more informed, data-driven decisions.

Deliver seamless CX and customer engagement effortlessly

Top-tier Contact Centre Solutions
Powerful Integrations
CX Journey Consulting
End-to-end Service Management

Learn about CX & Customer Engagement

Get end-to-end workplace transformations with an integrated consultancy approach

Top-tier Conferencing Solutions
Audio-visual Rental Equipment
Workspace Transformation Consulting
Tech Adoption & Training

Learn about Digital Workplace

Take control of your IT Service Management

Top-tier IT Service Management Platforms
Industry-Certified Implementation Specialists
Integrate IT Systems
Customised Workflows

Learn about IT Management Consulting

Leverage customer data for maximum business impact

Top-tier CRM Platforms
Tightly Integrated Customer Data
Bespoke Data Integration Consulting
Unified Operations

Learn about Customer Data Solutions

We work with the best technologies to fuel your business success

As system integrators, we implement the very best technologies that fit your business goals, and ensure they work in harmony to streamline business operations. And because we are tech-agnostic, you will enjoy more future-proof solutions with less vendor lock-in.

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Stellar customer experiences don’t happen by accident

Partner with us to expertly engineer a delightful customer journey, from vision to conception and implementation.

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