About Us

Hey there, we’re Activeo APAC

We empower your success in Customer Experience and Customer Engagement projects with a comprehensive suite of offerings.

We became a part of Toku in March 2023, and continue to blend strategic consulting and technology to enhance customer engagement, offering the best in Digital Workplace, CX & Customer Engagement, and Customer Data solutions.

Proven 12-year track record in driving digital transformation

With a successful track record of serving over 150 customers and delivering 300 projects in the Asia Pacific region, Activeo APAC stands as your trusted partner in digital transformation. Our experienced consultants help enterprises and governments streamline operations and optimise seamless customer journeys for elevated customer experiences.

The heart of Activeo APAC

At Activeo APAC, everyone plays a critical role in creating a culture of belonging and an environment where we can grow and thrive.

Learn More About Our Company Values

Our Core Values

From strategic decisions at the highest levels to daily operations, these are the values that guide all that we do.

Be Bold

In everything we do, our team aims to challenge the accepted, and deliver the unexpected. We’re here to make an impact by reimagining customer experiences for enterprises.

Be Inclusive

We actively promote diversity, uniqueness and authenticity. It’s called being real. We strive to create a safe work environment where everyone’s opinion matters.

Be Customer Obsessed

Above all, Toku is defined by our customers! We never settle when it comes to customer experience. Whatever you need, we’ll always go the extra mile.

Take Ownership

We are ambitious, but we take responsibility for our work. We strive not only to succeed but to thrive and empower the companies we work with to do the same.

The Toku advantage: Activeo APAC's new era

In March 2023, Toku acquired Activeo APAC. We are proud to be a part of this renowned cloud communications and customer engagement solutions provider that’s helping us to elevate our offerings with a suite of enhanced capabilities and a larger network. We invite you to explore more about Toku and our shared commitment to transforming customer experiences.

Discover More About Toku

We are recognised as a Great Place to Work* in Singapore

From strategic decisions at the highest levels to daily operations, these are the values that guide all that we do.

Jonathan Mondon
Head of Enterprise

I am delighted to know that based on my colleagues’ evaluations, Activeo APAC is certified as a great place to work. Creating an excellent work environment and attracting talents have always been a key for us but because we are a small organisation, it’s not always easy to make a statement. We hope this certification will help us continue to attract great talents. The journey does not end here for us, we believe we can continue to do more and better for our team!

Building a better workplace

Our commitment towards building a better workplace has also been endorsed by the Tripartite Alliance for Fair & Progressive Practices (TAFEP).** We are an adopter of the Tripartite Standard (TS) on Flexible Work Arrangements (FWA), Grievance Handling, Recruitment Practices, Age-friendly Workplace Practices (AFW), Work-Life Harmony and Unpaid Caregiving Leave.

Join us!

Want to join Activeo APAC?

If you want to be at the forefront of reimagining customer experiences and engagement, you are in the right place! We are always looking for customer-obsessed individuals to join our rapidly expanding team.

See our Careers Page

* About Great Place to Work® Institute: Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, including Best Workplaces™ lists and workplace reviews, the Institute provides the benchmarks, frameworks, and expertise needed to create, sustain, and recognize outstanding workplace cultures.
Great Place to Work® Institute Singapore established its presence in Singapore since late 2014. Since then, the Singapore office has been a regional hub servicing clients with operations across the Asia Pacific region.
Learn more at https://greatplacetowork.com.sg/
** About TAFEP: TAFEP is an agency of the Tripartite Alliance Limited (set up by the tripartite partners in March 2016), and partners its two other agencies, the Tripartite Alliance for Dispute Management (TADM) and Workplace Safety and Health Council (WSHC) to achieve the vision of “Progressive Workplaces Harmonious Work Relation.” Learn more at https://www.tal.sg/tafep/About-Us