ENTERPRISE FEEDBACK MANAGEMENT

Transform Customer Feedback into Actionable Insights

Navigate the evolving relationships with customers and employees effortlessly with Verint’s enterprise feedback management tool.

From using our survey maker to deploying voice of customer (VoC) tools, we help you capture invaluable customer insights to enhance product loyalty and boost revenue with our enterprise survey platform.

Experience seamless efficiency with our online survey tool—designed to capture 360° employee engagement, customer service feedback, satisfaction surveys and more.

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Manage all customer feedback seamlessly on one platform

Easy to Use

Breeze through survey creation using our user-friendly editor. Seamlessly import data and enjoy real-time analysis without the fuss.

Set Automatic Triggers

Custom alerts let you resolve issues quickly, improve customer satisfaction and solidifying long-term loyalty.

Timely
Engagement

Deploy mobile-responsive surveys anytime, anywhere for better response rates and richer insights.

Craft and analyse surveys easily with our survey platform

Navigating survey tools can be tedious. Our intuitive survey and feedback form maker simplifies the design process, allowing you to seamlessly incorporate different question types, branching logic, and bespoke branding. Get adaptable templates and themes, and expedite your data analysis.

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Turn insights into real results

Struggling to make sense of survey data? Harness our enterprise-level solution with advanced features to transform real-time survey data into actionable insights.

With text analytics, speech analytics, and channel surveys, easily collate data from multiple touchpoints. Pull everything into a centralised dashboard for a holistic view and seamless monitoring.

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Maximise engagement every time on every platform

Make every interaction point in your feedback system count. Deploy offline and online survey solutions using the Verint platform, from mobile browsers to self-service kiosks designed for onsite events, and improve your engagement.

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Design and customise a survey for your use case

Customer Satisfaction Survey

Job Satisfaction Survey

Educational Assessment

Hospital Satisfaction Survey

Market Research Survey

Travel & Hospitality Review

Customer Feedback Management - Master Your Surveys with Our Expert Consultants

From unveiling insights from customer satisfaction surveys and employee engagement surveys to navigating market trends, our seasoned CX team is standing by to partner with you. We’ll help you customise your surveys, elevate response rates, and craft strategies to get more out of your feedback.

Ready to turn feedback into actionable intelligence?

We’ll help you to navigate complex feedback, so that you can analyse, prioritise and act on feedback to leapfrog the competition.

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