MOBILE OFFLINE SURVEY

Collect data anywhere - even offline

The need to capture customer feedback shouldn’t depend on an internet connection. Our EFM Offline Mobile Survey, bolstered by our end-to-end consulting expertise, enables seamless data collection at any customer touchpoint, revolutionising your customer engagement strategy.

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Collect customer feedback at the point of experience

No Internet Required

Design your survey online and transform it into an offline mode survey for easy response collection.

Kiosk Mode

Turn any mobile device into a survey station that loops back to the start to capture survey data from multiple respondents securely.

Integrated Survey Management

Gather data offline and upload the captured responses to a server. Ensure that feedback is integrated and ready for reporting.

Trigger Alerts

Set custom conditions to enable automatic trigger alerts. Diagnose issues and plan the best course of action to resolve issues faster.

Obtain actionable insights

Turn captured data into actionable results using a real-time dashboard, analytics and reporting. There is even an option to export survey results in your preferred file type for further analysis.

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Expert survey and research consulting

From setting up your survey design, managing it and reporting on the results, our team of experts with decades of CX consulting experience under their belt are here to help you every step of the way.

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Ready to survey your customers wherever they are?

Partner with us to leverage our proven methodology, identify key improvements to make, and build a superior customer experience.

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