SURVEY USE CASES

Driving Success with Strategic Survey Projects

Having trouble crafting impactful, industry-specific surveys? Lean on our consulting expertise to build customised surveys aligned with your specific needs. We’ll help you transform complex data into actionable insights, delivering greater ROI and strategic value.

Talk to an Expert

Unleash more ROI with our surveys

Expertise

We work with you to build, design and launch your business survey to deliver results and set out a roadmap to drive your long-term goals.

Technology

Create personalised surveys, reach respondents wherever they are and turn feedback into insights with our built-in actionable intelligence solution.

Best Practices

We provide best-practices to guide you along your research journey, share industry trends and benchmarks to help you understand your business and manage your stakeholders.

Simplify survey creation with us

Our clients use our survey software for a wide range of feedback use cases.

CUSTOMER SATISFACTION SURVEYS

Capture customer feedback at every touchpoint

Enhance customer satisfaction with our multi-modal customer surveys. Identify and resolve issues swiftly with real-time triggers while tracking feedback trends with our single-view analytics.

Build a Customer Satisfaction Survey

Web Survey

Embed customised surveys into websites. Share photos when providing feedback.

Personalised Email Survey

Select segmented participants to obtain in-depth answers.

Kiosk Survey

Get direct and immediate feedback from customers on your premises.

Multi-Language Survey

Translate surveys into multiple languages and present surveys in respondent's preferred language.

EMPLOYEE ENGAGEMENT SURVEYS

Design, collect and analyse employee feedback

Utilise our comprehensive solutions for insightful employee feedback. Our services integrate with enterprise systems, support multi-language surveys, offer real-time analytics, and are expertly managed to enhance engagement and operational efficiency.

Build an Employee Engagement Survey

Managed Services

Our Expert Consultant assists to enhance survey engagement and efficiency.

Analyse Real-time Data

Comprehensive, real-time analytics to reveal engagement trends and drive actions.

Multi-Language Survey

Effortlessly design, localise, and share employee surveys in preferred languages.

EDUCATIONAL SURVEYS

Measure and improve your academic experience

Enhance every aspect of the academic journey by gathering vital feedback for course improvement, student engagement, alumni community building, academic research, staff reviews, and facility evaluations.

Build an Educational Survey

Flexible Design

Tailor survey branding and layout effortlessly with our flexible design editor.

Multi-Channel Survey

Capture feedback across telephone, email, web, SMS and mobile channels.

Customised Reporting

Get direct and immediate feedback from users in your premises.

GOVERNMENT SURVEYS

Nurture public trust in government services

Our all-in-one platform unifies feedback, enabling personalised surveys at scale. Transform insights into actionable strategies to enhance engagement, satisfaction, and build public trust in government operations.

Build a Government Survey

Multi-Channel Survey

Flexible survey design and delivery, accessible anytime, on any device.

Customised Reporting

Consolidate and analyse multi-survey data seamlessly in one comprehensive view.

Research & Consulting

We provide expert consulting support from questionnaire design to hosting, data entry, and reporting.

MARKET RESEARCH SURVEYS

Market research demystified and delivered

Simplify market research with our range of survey solutions that capture key customer feedback. From flexible survey design and multi-language support to comprehensive analysis and expert consulting, we’ve got your back.

Build a Market Research Survey

Expert Research & Consulting

Consulting support available for any aspect of your survey project.

Multi-Language Survey

Translate surveys into multiple languages and present them in respondent's preferred language.

Flexible Design

Fully customise surveys with dynamic design features, multimedia, and branded URLs.

Single-view Analysis

Track different surveys over time and generate diverse, complex reports in one view.

TRAVEL & HOSPITALITY SURVEYS

Elevate your hospitality experience

Maximise customer satisfaction in your hotel or tourism business. From guest satisfaction to staff surveys, we cover every aspect of your customer’s journey.

Build a Travel & Hospitality Survey